1. Regarding Shipping Methods
(1). Ordinary Post is most economic, but it is not traceable when it is left China. No tracking information in destination
country, it usually finish a delivery by 2-4 weeks, if you don't get the package by 35 days, please contact us then. We
strongly recommend you choose Aliexpress Standard Shipping Method or Express. If you want to get the goods fast, please kindly choose Express Shipping Way(DHL/FedEx/UPS/TNT/EMS/E-EMS);
(2). Please note that post efficiency are not steady, some times it can finish a delivery in 2-4 weeks, but sometimes it may need 5-8 weeks. Especially South American countries' customs are very hard, even when the parcels arrive the local countries, packages may still be held by customs for several weeks. If you do not get your package in 30 days, please kindly call your local post office or contact us, then we will check it for you.
(3). Batteries are taken as dangerous sensative items, it's hard to ship, we may not ship by the Post that you choose, we'll choose the best shipping way for battery items according to our freight forward's professional advice;
(4). We may ship items by our freight forward's suggested best shipping channel, when you choose "ship by Seller's Shipping Method".
2. For AC power adapter Plug. US mean USA type, 2 flat pin plug; EU means European type, 2 round pin plug; UK means United Kingdom type; AU means Australia type.
3. Customer satisfaction is most important to us. Your five stars positive feedback will be highly appreciated. Negative feedback does not solve anything and will badly affect our store, if there is any question, please just feel free to let us know, we are always willing to work things out, thanks a million for your attention Supplier Promise
Returns:
* We do our best to serve our each customer the best that we can.
* We will refund you for items returned within 7 days of you receiving them, for any reason. A full refund will be given if items are returned in their original condition.
* Merchandise which is damaged or missing components is not refundable.
* Buyers are responsible for return shipping with proper packaging.
* On receiving items, we will refund you immediately.
Warranty & Maintenance:
* We provide 1 month replacement and 6 months maintenance warranties. Items can be replaced during the first month or maintained for the first year.
* Buyers are only responsible for the return shipping fees for warranty items.
* Before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail
sheet. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
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